Privacy Policy for velanthorix.com

Discover how velanthorix protects your privacy and keeps your personal data secure. Our policy explains what information we collect, how we use it, and your rights under Australian law.

Types of Information We Collect

We collect different types of information to deliver personalised services and improve your experience online.

• Contact details such as your name, email address, and phone number when you register or get in touch with us.
• Usage data gathered from your interactions on our website, including visited pages, features used, and access times.
• Technical data like device information, IP address, browser type, and operating system to support site security and analytics.
• Preferences and feedback shared through surveys, forms, or communications, allowing us to tailor content and services for you.

How We Use Your Information

Your information enables us to enhance our products, respond to your requests, and maintain a secure, efficient platform.

• Provide requested services, create user accounts, and communicate important updates about our offerings.
• Customise website content and digital marketing to suit your preferences, always respecting your privacy rights.
• Analyse site usage and technical data to detect security incidents, improve functionality, and prevent unauthorised access.
• Comply with Australian laws and support our obligations to data protection regulations, including GDPR where applicable.

Legal Basis for Processing Data

We process your information in line with Australian privacy laws and, where relevant, international requirements.

Our data processing relies on legitimate interests, service provision, and your direct consent where required. We ensure your rights and lawful interests are protected throughout every process.

Sharing Your Information

We limit sharing to safeguard your data. When we do share information, it is only as outlined below.

• With trusted service providers who support website operations, under strict contractual duty to protect your confidentiality.
• To comply with legal obligations, resolve disputes, or respond to regulators as required by law.
• In rare cases, during mergers, acquisitions, or asset sales, always with proper notice and choice for you.

Data Security

We prioritise data security using industry-standard encryption, secure servers, and access controls. Regular monitoring and staff training help us respond to risks and keep your information safe. No method is perfect; we continually improve our protections to match evolving threats.

Your Rights

You have the right to manage your personal data and make choices about its use.

• Request access to the information we hold about you and receive a copy of it in a usable format.
• Correct, update, or delete your data where it is incomplete or outdated, subject to legal limits.
• Withdraw consent for data processing or opt out of marketing at any time with no penalty.
• Object to the use of your data for certain purposes or restrict processing where justified by law.

Use of Cookies

We use cookies to enhance your browsing experience, understand site usage, and inform marketing decisions. Manage your cookie settings at any time. See our Cookie Policy for more details.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about your privacy or how your data is handled? We are here to assist you with any privacy-related enquiry.

Policy Changes and Updates

This privacy policy may change. Updates will be posted here, so please review regularly. We will notify you of material changes affecting your rights or the way we process your data.